Updated on 9th February 2024​

1. PRIVACY POLICY:

I comply with the requirements of the European General Data Protection Regulation (GDPR) and the UK Data Protection. "Personal Data" is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address or payment details.

When buying courses or booking an initial assessment, only the essential information to collect payments and create a log-in is requested from you and it will never be shared with third parties. This information is stored as per the current legislation.

2. EMAILS:

When buying a course, your ​email address will be used to create a member page to grant you access to your online course. You will also receive relevant follow-up emails with free education, advice and tips to assist you on your journey. You can unsubscribe from these any time. When requesting information, online consultations or appointments, your email will be added to the newsletter to continue providing you with relevant information to your case and support your journey further.

No spam or advertisement will be sent to you. All the emails contain valuable education to support your case.

FOR FURTHER DETAILS ABOVE THE USE OF YOUR PERSONAL DATA, READ THE PRIVACY POLICY HERE

3. TERMS OF USE:

This site and its original content, features, branding and functionality are owned and protected by Abi Fernandez owner and founder of Loving Tums Limited. You are not allowed to use, copy or share any content from this website without permission.

All content can be changed and updated without notice.

The content of the courses is to be used, exclusively, by the person who purchases it, and not to be shared with third parties.

4. REFUNDS:

When buying a course, there is no Refund Policy, but I am happy to answer any questions you may have via email or zoom call. Free Strategy Calls are available for you so you can decide whether working together online or face to face is what you are looking for.

My courses are packed full of value, but you need to be willing to take action, every day and get advantage of what I am delivering to you. I guarantee that my courses will deliver everything you need to improve your mobility, regulate your nervous system and improve stiffness, pain and leaks, if you are willing to focus, protect time and space and take advantage of every entry and video. You will have direction and advice to overcome challenges and I am always one e-mail away if you have further questions.

Show up, take action and trust the process. I believe in you!

Because my courses work and deliver real results if you are willing to put in the work, it has no refund policy.

5. DISCLAIMER:

Since I haven't assessed you personally, I am not prescribing you techniques as a form of treatment for your personal case, without an assessment.

My courses offer you information of a general nature with education and techniques that have worked for me and my clients to help you in your quest for health and fitness without pain or leaks and therefore, I do not assume responsibility for your actions, as I am not there supervising you. It is your responsibility to look after your own body without forcing yourself into positions or exercises that create pain or discomfort, actually my philosophy is to work WITH the body and to create safety, teaching you to listen to your body, not to push your body through pain! I am not to be held liable for the way you use my online content.

6. NEGOTIATION:

If you feel that there is any problem with the content of any of my courses, please let me know within 7 days of the problem arising. I am keen to understand what has gone wrong if you are unhappy, so that I can address your concerns and try to find a mutually acceptable solution. Please send an email to [email protected] to begin the process. I will reply within 48 hours (excluding weekends).

If we are unable to resolve a dispute by negotiation and discussion within 14 days, we agree to proceed to mediation with the assistance of an independent accredited mediator. The mediator is to be appointed by agreement between us or, failing agreement within 21 days of the negotiation period ending, the person initiating the dispute will seek the appointment of a dispute resolution professional. We agree to share all the costs of mediation equally between us.

We agree that neither of us will commence legal action until, in the opinion of the independent mediator, the potential for negotiation and mediation have been exhausted, except where urgent interlocutory relief such as an injunction is required.

Happy to be contacted to arrange 1:1 sessions if you feel you need more individual guidance and help before starting online courses or if you struggle to understand the content.

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7. MUTUAL NON-DISPARAGEMENT:

Anyone using my services, also online, undertakes that they will not publicly or privately disparage me and will act in good faith to refrain from any conduct or communication which might reasonably be expected to interfere with my business or personal interests. I make a reciprocal promise to you.

Any negative public discussion or comments made about me will be considered defamatory, negative, or otherwise damaging, and will be the subject of compensation in any mediation or litigation claim.

8. FACE TO FACE SESSIONS:

A non-refundable deposit of £200 is due at the time of the booking. The remainder is due 5 days prior to the session and becomes non-refundable then. By default, the whole payment is requested for online bookings.

If you wish to only pay for the deposit, please send an email to [email protected]
All the T&C's for face-to-face sessions will be sent to you to read and sign with the confirmation email.

9. INAPPROPRIATE BEHAVIOUR:

Any type of abuse or rude behaviour towards me or my team will be banned, losing access to the members area and regular emails.

​10. CONTACT:

Any questions regarding the courses, payments, this terms or content can be sent to [email protected].